Date of Award

Spring 5-6-2021

Document Type

Project (696 or 796 registration)

Degree Name

Master of Business Administration with Healthcare Management


Graduate Studies

Committee Chair

Siwei Zhu


Telecommuting, work from home, COVID-19, pandemic, organizational behavior


Local and national COVID-19 restrictions have caused many organizations to transition their employees to working remotely, a practice previously not considered or widely adopted. Global pandemics happen so infrequently that much of the world's population has not lived through or experienced such an event. There were little to no protocols to prepare organizations and individuals mentally, physically, emotionally, and financially for the challenges that the pandemic would bring. The COVID-19 pandemic provided a unique opportunity for more employees who previously did not have that opportunity to work from home. This shift created a much larger sample size to study the effectiveness and impacts that telecommuting has. This study discusses the benefits and negative aspects of work from home and its implications on organizations, employees, and organizational behavior. The study established that telecommuting provides many benefits to both the employees and organizations, but the negative aspects need to be acknowledged and addressed to remain a successful practice.



To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.